Returns & Exchanges

At CHAVES KNIVES, we stand behind the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn items in original packaging. Our goal is to ensure you are completely satisfied with your purchase, providing a seamless process for any necessary adjustments.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Shipping Label

Once approved, a prepaid shipping label will be generated for you to download and print directly from your browser.

3

Package Your Items

Securely place the items in their original boxes, ensuring all tags are attached, and affix the shipping label to the outside of the package.

4

Drop Off and Track

Deliver your package to any authorized carrier location and keep your receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing