Frequently Asked Questions
Everything you need to know about our premium lifestyle accessories.
What materials are used in Chaves Knives products?
We use premium, high-grade materials including titanium, carbon fiber, and M390 or S35VN stainless steel to ensure every piece meets our standards for durability and aesthetics.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for items in original, unused condition with all packaging intact. Please note that limited edition releases may be subject to different terms.
Do you ship internationally?
Yes, we ship to most countries worldwide. International customers are responsible for any customs fees, duties, or taxes imposed by their local government.
How do I maintain and care for my Chaves product?
To maintain the finish and functionality, we recommend keeping your item dry and occasionally cleaning it with a microfiber cloth. For mechanical parts, a drop of high-quality lubricant is recommended.
Are your products covered by a warranty?
Yes, all Chaves Knives products carry a limited lifetime warranty against manufacturing defects. This does not cover normal wear and tear, misuse, or unauthorized modifications.